DETECTING, REPAIRING, AND PREVENTING HUMAN--MACHINE MISCOMMUNICATION

AAAI '96 Workshop
Portland, OR
August 4, 1996

Workshop schedule

8:30am Opening remarks
Session 1: Empirical data regarding the occurence of miscommunication
8:45am "Toward error resolution for next-generation human language technology and multimodal systems" Oviatt
9:15am Prevention and repair of breakdowns in a simple task domain Hansen, Novick, and Sutton
9:45am Refining the categories of miscommunication Jordan and Thomason

Break

11:00am Pragmatic issues in handling miscommunication: Observations of a spoken natural language dialog system Smith and Gordon

Session 2: Strategies for identifying potential causes of breakdowns
11:30am Reducing miscommunication in spoken human-machine dialogue (Page 1) page 2 page 3 page 4 page 5 pages 6-8 Dybkjaer, Bernsen, and Dybkjaer
12:00pm Miscommunication in multi-modal collaboration Traum and Dillenbourg

12:30--2:00pm LUNCH

Session 3: KR and Reasoning about miscommunication
2:00pm Conversational adequacy: Mistakes are the essence Perlis and Purang
2:30pm An integrated approach to evaluating text coherence and its application to the prevention of reader misconceptions Donaldson, Makuta, and Cohen
3:00pm Tradeoffs in modelling participants' expectations about a dialogue McRoy

3:30pm Break

Session 4: Repair in spoken language systems
4:00pm DISCO: A four-step dialogue recovery program LuperFoy and Duff
4:30pm A genetic programming approach to robust interactive dialogue interpretation Carolyn Rose
5:00pm On the use of expectations for detecting and repairing human-machine miscommunication Danieli

5:30pm Closing discussion

Position papers
Campbell
Nerzic
O'leary

Susan McRoy, Program Chair

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